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First Responders get an additional 5% off & free shipping

From Our Family To Yours, Thank You.

Applied to your entire order. eligibility verified by ID.Me.

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Frequently Asked Questions

What discount do you offer first responders?

Plank offers an everyday discount to all eligible first responders—applicable to all purchases, both online and in-store. Other promotions may apply during holiday periods.

Who is eligible?

Brooklyn Bedding has partnered with ID.me, an advanced digital identity company that provides an online credential for students, educators, active military, first responders, and medical providers to access exclusive offers and benefits.

The ID.me eligibility definition for teachers can be found here

How is my discount applied?

You can shop Plank.com or any of our Brooklyn Bedding stores, select your products, then verify your eligibility during the shopping process using the ID.me button on the checkout page. Once your eligibility is confirmed, the discount will automatically apply to your entire shopping cart.

How do I verify my status to receive my discount?

You can load all of your product selections to your shopping cart, then simply click the ID.me button on the checkout page.

To use the “confirm your enrollment” option.

Select “upload documentation,” and upload acceptable documentation showing your status.

NOTE: If your verification is unsuccessful, you may be prompted to try another verification method. You will also receive an email describing why verification was unsuccessful, with guidelines for next steps.

What kind of documents do I upload if asked?

You can use the following documents to verify as a First Responder:

  • EMTs / Paramedics can use a state license, a EMT/Paramedic certification issued within the past 48 months, or an ID Card with their name and title on it.
  • Firefighters can use an ID card with their name and title on it, a firefighter certification issued within the past 48 months, or an unexpired membership card.
  • Law Enforcement Officers (LEOs) can use a valid ID card that states their name and title, a pay stub that shows their occupational title, or a LEO certification issued within the past 48 months. Federal LEOs can use your SF-50.
  • 911 Dispatchers can use an ID Card with their name and title on it or a 911 Dispatcher certification issued within the past 48 months.
  • Retired First Responders can use a retiree ID card, retirement certificate, etc.

NOTE: We do not accept transcripts, department logos, business cards, emblems, or pictures of individuals dressed in uniform as a form of verification. All badges must be accompanied by proper identification. ID cards must show a valid occupational title, not Employee or Civilian.

How long does it take to verify my status?

It depends on the verification option you choose. Sometimes, you will be verified in just a few minutes; if a manual review of your document is needed, it may take longer.

Once ID.me has reviewed your documentation, you will receive an email indicating whether or not your status was verified, and guidance for next steps if verification was unsuccessful.

What happens if I can't prove I'm a first responder?

This is extremely rare for first responders who are active. All jurisdictions provide some kind of official document that is acceptable to ID.me. In the event you cannot provide us any acceptable proof of validation, we will be unable to approve eligibility.

Is my information secure?

ID.me protects all sensitive data with stronger encryption than many financial institutions. Additionally, they are one of only three companies certified by the U.S. Government to enable citizens to access sensitive information from federal agencies. Please view their FICAM Certification StatusKantara Trust Status, and our Privacy Policy for more information.

Data security is their number one priority. They do not share information with third parties without their members' explicit permission. You decide whether or not you wish to release that information or to keep it private on a case-by-case basis.

If you have any specific questions regarding the security and/or privacy of your information, please contact the ID.me Member Support team and they will be happy to discuss your concerns.

I have verification questions that aren't covered here. Can you help me?

Yes, you can contact ID.me Support here

Is my discount available in Brooklyn Bedding stores as well as online?

Yes, the ID.Me discount and any other related special promotions are applied at checkout when shopping in our showrooms. For security and privacy reasons, Brooklyn Bedding stores can only verify identification documents in person at an authorized retail store. You may present your credentials at the time of purchase, or work with an in-store associate to digitally verify your eligibility using ID.me.

Can I combine the ID.Me discount with any other offer?

The ID.Me discount cannot be combined with any other promotional codes and cannot be applied to gift card purchases.